Payment Methods
Pharmacy Junction Online accepts payments via PayPal, AliPay, Amex, MasterCard, Visa, Visa Checkout, Afterpay, and WeChat. Please note that all international orders need to be paid via PayPal or AliPay.
Phone Orders
Orders can be placed via phone by calling 02 9633 2238, our office hours are Monday to Friday 9:00am to 6:00pm (EST) Saturday & Sunday 9am to 6pm. We accept Amex, Visa and Mastercard.
Security
We utilize the internationally recognized Secure Server certificate (SSL) technology to ensure customers’ security. Pharmacy Junction uses Eway Payment Gateway Service. This system uses the industry’s best security methods and practices. All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.
Credit Policy
Pharmacy Junction will cover the cost of freight of returned items where the mistake has been ours. Pharmacy Junction will accept returns of products within 7 days with proof of purchase. Goods must be in acceptable condition and Pharmacy Junction must be contacted prior to sending.
Medications, Vitamins, Consumable Products, Baby Formula and Fragrances cannot be exchanged or refunded. All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and in it’s original condition on return. Postage will be paid for by customer.
Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution.
For returns under Australian Consumer Law, please contact our Customer Service Team to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.
